ORDERING AND PROVISION OF THE SERVICE
Affiliates. Customer may allow its Affiliates to access and use the Service only if Customer is fully liable for its Affiliates’ use of the Service and compliance with the Agreement. “Affiliate” means an entity that controls, is controlled by, or is under common control with, a party. Customer may allow its Affiliates to purchase the Service under the terms of this ToU only if Customer informs COINING AI in writing of the specific Affiliate authorized to make a purchase (“Authorized Affiliate”). If an Authorized Affiliate executes an ordering document under the terms of this ToU, that Authorized Affiliate will be (a) deemed a “Customer” for that purchase only; and (b) jointly and severally liable with Customer for its use of the Service and compliance with the Agreement.
Payment. Customer will pay the fees for the Service stated in the ordering document within 30 calendar days after receipt of COINING AI ’s invoice, unless otherwise stated in the ordering document, subject to approved line of credit. If credit card payment is available, COINING AI will charge Customer’s credit card upon receipt of the credit card information and also upon renewals. Customer’s purchases are non-cancelable and payment for the Service is non-refundable, except as otherwise stated in this ToU. Customer will maintain complete and accurate billing and contact information with COINING AI .
Taxes. Customer will pay or reimburse COINING AI for all federal, state, and local taxes, including sales, use, gross receipts, VAT, GST, or similar transaction taxes imposed on Customer’s purchase of the Service, unless Customer provides COINING AI with a valid tax exemption certificate. All taxes payable by Customer will be separately stated and exclusive of the fees. Customer will have no liability for taxes that are statutorily imposed on COINING AI including taxes or fees measured by COINING AI ’s net or gross income.
Use of the Service. Only Customer-designated employees and contractors (each, a “Customer User”) are authorized to use the Service. Customer and Customer’s Users must be located in the United States. Customer will use the Service solely for Customer’s internal use and will not provide access to the Service to any third party, except as otherwise permitted in the Agreement. Customer will notify COINING AI immediately upon learning of any unauthorized use of the Service or any other breach of security relating to the Service. Customer (a) will designate in writing one Customer User for each seat it purchases; (b) will promptly provide to and maintain with COINING AI accurate contact information for each Customer User; and (c) will not, and will not permit a Customer User to, share a Customer User’s access to the Service with any other individual. In the event a Customer User ceases employment, takes any type of leave or vacation, or transfers work function, Customer may transfer the Customer User’s seat to a different Customer User. COINING AI reserves the right to limit the number of transfers of each seat. COINING AI may, in its sole discretion, change, modify, upgrade or discontinue any aspect or feature of the Service in whole or in part. The Service allow Customer Users to post content such as profile information, comments, questions, and other content or information (“User Content”). The User Content Customer Users create remains Customer’s; however, by sharing User Content through the Service, Customer agrees to allow others to view, edit, and/or share the User Content in accordance with Customer’s settings and this Agreement. COINING AI has the right (but not the obligation) in its sole discretion to remove any User Content that is shared via the Service. Handling of Personal Data. If Customer uploads or otherwise provides COINING AI with Personal Data (defined below) in connection with its use of the Service (“Customer Personal Data”), then COINING AI , in providing the Service, processes Customer Personal Data on behalf of Customer. Customer is the controller of Customer Personal Data and COINING AI will process Customer Personal Data (i) in accordance with applicable Data Protection Laws (defined in section 2.3); (ii) in compliance with the written instructions received from Customer including, as applicable, sub-processing as necessary; and (iii) only for the purpose of providing, supporting and improving the Service, using appropriate technical and organizational security measures. “Personal Data” means information about an individual that (a) can be used to identify, contact or locate a specific individual; (b) can be combined with other information that is linked to a specific individual to identify, contact or locate a specific individual; or (c) is defined as “personal data” or “personal information” by applicable laws or regulations relating to the collection, use, storage or disclosure of information about an identifiable individual.
Compliance with Laws. The parties will comply with all applicable international, federal, state, provincial and local laws relating to (a) corruption practice, bribery, and acts contrary to the public administration including the US Foreign Corrupt Practices Act of 1977, 15 U.S.C. § 78dd-1, et seq.; (b) discrimination against employees or job applicants based on race, color, religion, sex, national origin, veteran status or disability. and (c) the privacy, confidentiality, security and protection of Personal Data including the EU Data Protection Directive 95/46/EC as amended and as implemented in the various European Economic Area countries or any similar and applicable legislation enacted outside of the European Economic Area and security breach notification laws (“Data Protection Laws”).
Definition. “Confidential Information” means any information disclosed under the Agreement that (a) if tangible, is clearly marked as “Confidential” or with a similar designation; (b) if intangible, is identified as “Confidential” by discloser at time of disclosure and confirmed in writing to recipient as being Confidential Information; or (c) from the relevant circumstances should reasonably be known by recipient to be confidential (e.g. pricing, non-public Personal Data, etc.).
Exclusions. Confidential Information does not include any portion of the information that recipient can prove (a) was rightfully known to recipient before receipt from discloser; (b) was generally known to the public on the Effective Date; (c) becomes generally known to the public after the Effective Date, through no fault of recipient; (d) was received by recipient from a third party without any confidentiality obligation; or (e) was independently developed by recipient without breach of this section 3.
Limited Use and Non-Disclosure. Recipient will (a) use Confidential Information solely to fulfill its obligations under the Agreement; (b) protect Confidential Information using the same degree of care it uses to protect its own confidential information of a like nature, but in no event less than a reasonable degree of care; (c) not disclose Confidential Information to any third party except (1) to Affiliates or employees, consultants, and agents who (i) have a need to know it in order to carry out their obligations under the Agreement, and (ii) are under written confidentiality and non-use obligations at least as restrictive as those stated in this ToU or (2) as required by law; and (d) not modify, reverse engineer, decompile, create other works from, or disassemble any Confidential Information, to the extent applicable, unless authorized in writing by discloser.
INTELLECTUAL PROPERTY RIGHTS AND OWNERSHIP. No right, title or interest in any intellectual property right transfers to the other party, except for the limited rights stated in the Agreement. Customer is not obligated to provide COINING AI or its Affiliates with any suggestions, enhancement requests, or other feedback about the Service or related technology. However, if Customer does provide any feedback to COINING AI , COINING AI may use and modify it without any restriction or payment.
TERM AND TERMINATION
Term. This ToU is effective on the date the first ordering document is executed by Customer and COINING AI (“Effective Date”) and remains in effect until terminated.
Termination and Suspension. Either party may terminate this ToU or an ordering document if the other party materially breaches the Agreement and fails to cure the breach within 30 days after receiving notice of the breach. COINING AI may suspend Customer’s access to the Service if Customer is in breach of the Agreement and the suspension will continue for as long as reasonably necessary for Customer to remedy the breach. If all ordering documents under this ToU have expired or been terminated, then either party may terminate this ToU for convenience by providing written notice to the other party.
Effect of Termination. Termination of this ToU or an ordering document will not relieve Customer from its obligation to pay COINING AI any fees stated in an ordering document. If Customer terminates this ToU or an ordering document because of COINING AI ’s uncured material breach, COINING AI will refund a pro-rata share of any pre-paid fees under the applicable ordering document. Customer will notify Customer Users that their access to the Service has terminated. Termination of an ordering document does not terminate this ToU; however, termination of this ToU will result in the immediate termination of all ordering documents. The provisions of this ToU that by their nature extend beyond the termination of this ToU will survive termination of this ToU.
NO WARRANTY. The Service is provided “as is”. COINING AI makes no representation or warranty about the Service including any representation that the Service will be uninterrupted or error-free. To the fullest extent permitted under applicable law, COINING AI disclaims any implied or statutory warranty, including any implied warranty of title, non-infringement, merchantability or fitness for a particular purpose.
Indemnification. COINING AI will defend and indemnify Customer, its Affiliates, and their respective directors, officers and employees from and against all third party claims to the extent resulting from or alleged to have resulted from (a) the Service’ infringement of a third party’s intellectual property right; or (b) COINING AI ’s material breach of the Agreement. Customer will defend and indemnify COINING AI , its Affiliates, and their respective directors, officers and employees from and against all third party claims to the extent resulting from or alleged to have resulted from (y) the infringement of a third party’s intellectual property right by any content, data or other information uploaded into COINING AI ’s system or otherwise provided by Customer; or (z) Customer’s material breach of the Agreement.
Indemnification Procedures. Each party will notify the other in writing of any third party claim. The indemnifying party will (a) control the defense of the claim; and (b) obtain the other party’s prior written approval of the indemnifying party’s settlement or compromise of a claim. The indemnified party will (y) not unreasonably withhold or delay its approval of the request for settlement or compromise; and (z) assist and cooperate in the defense as reasonably requested by the indemnifying party at the indemnifying party’s expense.
LIMITATION OF LIABILITY
Damages Waiver. To the fullest extent permitted by law, neither party, including its respective Affiliates, will be liable to the other in connection with the Agreement for lost profits or lost business opportunities, loss of data, or any indirect, incidental, consequential, special or punitive damages.
Liability Cap. Neither party, including its respective Affiliates, will be liable to the other in connection with the Agreement for an amount that exceeds the total fees paid or payable to COINING AI during the 12-month period before the event giving rise to the liability. Subject to section 8.3 (b), COINING AI will not be liable for any unauthorized third party access to Customer’s content, data, programs, information, network, or systems.
Exclusions. The limitations of liability stated in sections 8.1 and 8.2, do not apply to a party’s (a) confidentiality or indemnification obligations; (b) liability for fraud, gross negligence or intentional misconduct; (c) liability for death or personal injury; or (d) violation of the other party’s intellectual property.
GOVERNING LAW. The Agreement is governed by the laws of the State of California and any action or proceeding related to the Agreement will be brought in a federal court in the Northern District of California. Each party irrevocably submits to the jurisdiction and venue of the applicable courts. The prevailing party in any litigation may seek to recover its legal fees and costs.
Last Updated February 2018